Returns & Exchanges

At Riddle, we want you to feel confident in your beauty ritual, which is why we offer a 30-day window for returns and exchanges on all eligible products. If your selection isn't the perfect fit for your skin or style, our dedicated team is here to ensure a seamless resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all seals are intact and protective inserts are included to prevent damage during transit.

• 3.
  Attach Your Label

  Print the prepaid shipping label provided via email and affix it securely to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.